This error usually has one of the following two causes:
Please get in touch with us if neither of the above seem to cause the error.
- Data is not available or in the wrong format.
Please check if the appropriate daily data are available on the server. If so, they must be in the correct format (JS files). If this is not the case, the days can not be imported automatically. However, the daily data are generally present in the Days_Hist.js that you have to import manually. Click here to learn where to find the Days_Hist.js?
- The overnight batch does not import all days at once due to the large amounts of data per night, only a certain number of days per installation are imported. Please wait for another day and check to see if more days were imported during the past night. If not check error cause number 1.